Systems Management Question
Ticket Rule: Last business day of every month
10/31/2019 227 views
Is it possible to create a ticket rule that only is triggered on the last business day of every month? I setup a custom ticket rule to create a recurring ticket. I set it to run monthly with the next run date for October 31st (Thursday) and to run monthly. Unfortunately, the next time it will run after that is November 30th, which is a Saturday. November only has 30 days, so the staff won't notice that ticket until December 1st.