SQL Statement Help
03/21/2018 559 views
I am building scheduled tickets using a second queue that opens the ticket on our primary queue. (I found the process here) But we all know how scheduling works using custom ticket rules. I am wondering if there is way to write a SQL statement that will create the ticket quarterly, yearly, every so many days, and last business day of of the month. I have little knowledge of SQL so any help would be appreciative!