Stuck on "Set Engine Run Key" post installation.

Hi Guys,

Fairy new to using the Kace 2000 for imaging.  Have created a automated installation for Windows_10_x64 but keep getting stuck on "Set Engine Run Key" and then does not complete any of the post installation tasks.

Logs in automatically okay after the image has been deployed but nothing happens after.  Any suggestions please?


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  • Hello, I am having the same problem. Where you able to figure this out? - Jabeni 3 years ago

Answers (1)

Answer Summary:
Posted by: TheAustinDave 4 years ago
Brown Belt

Top Answer

Just so I think I hear you correctly, the Progress on the K2000 shows it not going past the Set Engine Run key but the deployment is successful?

If this is the case usually its an indication that the network driver for the target system is not matched and it is unable to reach the K2000 to update its progress. 

If you have access to KACE articles take a look at https://support.quest.com/k2000-systems-deployment-appliance/kb/118934.

  • Hi,

    Thanks for your reply. Yes that is correct, Just trying your suggestion now. Although network driver has installed okay and I can ping my K2000 from the machine. Just seems like its not Starting the the kaceengine application to continue the post installation jobs.

    Thanks again for you reply. - farrukhsultan 4 years ago
    • Maybe https://support.quest.com/kb/sol111357 - TheAustinDave 4 years ago

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