/build/static/layout/Breadcrumb_cap_w.png

KACE Product Support Question


Create URLs for Service Desk self service?

07/25/2017 1082 views
Is it possible to create different URLs to go directly to different request forms in the portal? We have forms for desktop support, ftp requests, file server requests, etc. If someone sends me an email asking about ftp, I'd like to send them a link that drops them directly in the ftp form instead of going through the tree.

I'm running version 6.4.120822 now, but will be upgrading to 7.0 soon. Thanks.
Answer Summary:
0 Comments   [ + ] Show comments

Comments


Answer Chosen by the Author

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login

Share

 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ