Attempting to install applications such as: Courion (password reset utility, installshield based replaces GINA), EMBASSY Trust Suite (Dell fingerprint reader software, replaces GINA, installshield based).

They install fine if advertised as a normal package through SMS, but fail to install if installed using the ZTI process (customsettings.ini). The logs indicate they install correctly, as do the app logs if I run them -verbose -f2"mylogfilehere" and look at the apps log files.

I am using the -s -sms switches with the command-line. It seems installshield apps and the ZTI process do not live well together and it's driving me nutty.

Snippet from ZTI logs:

Obtained CommandLine value from SQL: CommandLine = setup.exe -sms -s -z -verbose -f2"C:\temp\fprint.log" ZeroTouchInstallation.vbs 6/6/2007 4:18:54 PM 0 (0x0000)
About to run command: OSDSWDEXEC.EXE "a00005E5:Install FingerPrint Reader" setup.exe -sms -s -z -verbose -f2\"C:\temp\fprint.log\" ZeroTouchInstallation.vbs 6/6/2007 4:18:54 PM 0 (0x0000)
Return code from command = 0 ZeroTouchInstallation.vbs 6/6/2007 4:21:07 PM 0 (0x0000)

My guess is it has to do with how pckages are isntalled (sans GUI) but I need someone to verify and point me in the right direction if they would be so kind.

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Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
Answer this question or Comment on this question for clarity


have you tried posting in Discussions in Desktop Deployment

Answered 06/29/2007 by: Tone
Second Degree Blue Belt

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The company I work for Just purchase Dell Latitudes XT, We are installing EMBASSY Trust Suite by Wave Systems unattended.. But' we only need the fingerprint options of the software.. ..I tried installing the software with an anwer file (setup.iss) and still install the whole package.. We don't need the Hard drive Encryption and other tools with it..Anyone knows a way of installing this software with just the fingerprint or the biometric.. Thanks
Answered 06/24/2009 by: rbrofas
Yellow Belt

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When you say ZTI, are you installing the SMS package using the Package ID or the application from the command line?
Answered 06/24/2009 by: DeployTech
Orange Senior Belt

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Mustafa thanks for your reply,
The package was downloaded from DELL website and I'm using an SMS installer to call it with the commnad line swithces..

Answered 07/07/2009 by: rbrofas
Yellow Belt

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Looks like someone jumped on a 2 year old subject with a different question about a software which happens to be referenced by the OP....
Answered 07/07/2009 by: jcarri06
Senior Purple Belt

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This isn't the answer you want, but I built a system that reads the apps on a box, and parses out the junk apps, drivers and image apps. It then creates a file for the remaining add/remove program info using a key name, such as netbios name or serial number or mac address.

---> file macaddress.txt contains add/remove program items
adoobe reader

Then the system reads our production package directory for the existance of a specific .ini file with install instructions and a corresponding add/remove programs item. The system works flawlessly. We have done over 2000 boxes and install or reinstall over 100 apps with it. It works as soon as the ini file for the application is properly built in the folder. Apps for upgrade are identified by a simi colon. The apps don't go through SMS, but they all work. Apps can be run by the MDT account or SYSTEM.

example .ini file
ARPROG=Adobe Acrobat 9 Pro - English, Francais, Deutsch;Adobe Acrobat 7.0 Professional
Answered 09/25/2009 by: bkruiser
Orange Belt

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The command line needs to include -SMS.  This parameter IS case sensiitive so that could be one reason for it not working the way you are expecting.  In the command line you posted it was using lower case for the -SMS parameter.

Answered 12/07/2012 by: FiveStar
White Belt

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