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KACE Product Support Question


Why doesn't my virtual machine show up in KACE inventory?

08/09/2017 549 views
I created a virtual machine on an existing PC. It is joined to our network and is functioning properly. However, I can't seem to find the machine in KACE inventory.
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Community Chosen Answer

3
Have you installed the agent on the virtual machine?
Answered 08/10/2017 by: akmagnum
Red Belt

All Answers

0
Yes...the KACE agent was installed on the VM.
Answered 08/10/2017 by: tmc57
White Belt

0
Try uninstalling & re-install the KACE agent.
What agent version is it? We were having issues with 7.0 & 7.1. 7.2 seems to be more stable.
Answered 08/11/2017 by: Ziggi
Blue Belt

0
Running 7.0.763. I do need to update the version as we are behind in keeping it updated.
Answered 08/11/2017 by: tmc57
White Belt

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