I'd like to be sure that we have full backups of the K2000 and the K1000 (in that order of importance for DR).  I'd love to hear what works for others out there!  I've been backing up files manually, but it would be nice to have a more automated solution.

I found this KACE KB article on storage/backup:

I met with our storage admin for suggestions and he recommended I set up a Windows server with the Avamar agent installed that has scripts that copy files needed to be backed up using the NFS option for K2000 and FTP for the K1000.  That seems like the most viable option, but I have hope that at some point that extra server won't be needed.  Any chance we'll be able to install the Avamar agent directly onto KACE in the future?


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For the K1 use this functionality:


For the K2 it should work too (Did not test it)
Never say never but I agree with mpace that there will be no external agent inside the box
(but maybe as paid service)

Answered 04/09/2013 by: Nico_K
Red Belt

  • That's great! I'm not sure how I missed seeing that. Thanks for this, Nico!
    • Oh, you can also schedule exports from within the K2000's Settings & Maintenance > Package Management tab and coordinate that with the built-in Offboard Package Transfer. http://www.kace.com/support/resources/kb/article/what-is-the-best-practice-for-backing-up-the-k2000

      Edit: I scrolled down a bit and saw that SMal.tmcc outlined this process as well. This is normally what we at Dell KACE suggest so if you can get it working it should meet your needs for the K2.
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Right now what I do is I manually download the backup files once a week and store them on a QNAP share. I retain the 3 most recent backups and this has served us well. If you do an FTP setup with the K1, it will move the backups for your, but it's on you to make sure it doesn't saturate your storage as it won't remove any old backups.

Answered 04/09/2013 by: GeekSoldier
Red Belt

  • I see the benefit of doing it manually so you don't saturate storage. Thanks for the tips, GeekSoldier!
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For the K2000 I setup a weekly transfer to a windows share which is backed up by comvault.

It creates subdirs on the share using the date stamp for the names, for example "data_20130402_235923"


Answered 04/09/2013 by: SMal.tmcc
Red Belt

  • Nice! That is basically what my storage/backup admin suggested to me. I think that's what I'll end up doing. I just need to be careful not to overload the share! Thanks for your tip, SMal.tmcc!
    • That share is on our IT san, I also keep my wim images stored there. so I can use 1tb to 2tb at times.
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"Any chance we'll be able to install the Avamar agent directly onto KACE in the future?"

Extremely unlikely, IMHO. For the K2000 it might be possible to switch to offboard storage and have the Avamar agent running on the NAS. For the K1000 you will most likely need to keep the extra server.

Answered 04/08/2013 by: mpace
Red Belt

  • Well it isn't the worst solution, but a girl can hope for better!!
  • This does bring up a good shortcoming when it comes to appliances like KACE. If you want to use anything that requires an agent you're pretty much out of luck. At least the virtual appliances can have the snapshots backed up by Veeam or other 3rd party tools.
    • So true, GeekSoldier! I wholy regret not purchasing the virtual appliances. At the time I was too much of a newb to see that benefit! O_O
      • Likewise, if we had gone virtual our DR system would have rolled our K1000 over. Maybe in the next 3-5 years when our physical appliance is due for an update...
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  • Good plan, GeekSoldier! I'll mark my calendar! :)
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Thanks, everyone for your great responses!  This is very helpful!

Answered 04/09/2013 by: awingren
Eighth Degree Black Belt

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