webmafia.wallet ransomware question
Hello! I have a huge problem with my laptop. Last Friday I heedless and opened misleading email which infected my computer and encrypted all files. Now almost all files in my hard drive looks like [firstname.lastname@example.org].wallet. I’ve tried to fix it manually using ShadowExplorer, TrendMicro and this manual removal guide but nothing helps. So I want to ask you if there is any possibility to decrypt flies or the only way out is to pay hackers? Thank you in advance!
I'm assuming you have checked some other forums, especially these related to the OS security and you found information about file encryption. General approach in such cases is well described by Bleepin' Janitor here (I totally agree with that):
Regardless of what ransomware it is, you should create a copy or image of the entire hard drive. Doing that allows you to save the complete state of your system (and all encrypted data) in the event that a free decryption solution is developed. In some cases, there may be decryption tools available but there is no guarantee they will work properly since the malware writers keep releasing new variants in order to defeat the efforts of security researchers.Good Luck!
Imaging the drive backs up everything related to the infection including encrypted files, ransom notes and registry entries containing possible information which may be needed if a solution is ever discovered. The encrypted files do not contain malicious code so they are safe. Even if a decryption tool is available, they do not always work correctly so keeping a backup of the original encrypted files and related information is a good practice.