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KACE Product Support Question


Uploading 10.0 USMT to the RSA

08/24/2018 586 views

Hello All,

I have the newest update for the SDA and RSA 6.0.425.   My SDA has the new USMT 10.0 but my RSA has the USMT Version 4.0.  Question is... How do I upload the 10.0 USMT to the RSA?  Tried using the media manager just like you do with the SDA but it say "You cant upload media directly to a RSA."  I tried syncing the two and still stayed at 4.0 on the RSA.  How do you update it on the RSA side?

Thank you.


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It should sync and update to all RSAs, if it's not that might be something stuck...

I would say contact support:
https://support.quest.com/create-service-request

Answered 08/28/2018 by: Channeler
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