Turning off Satisfaction Survey
Is there a way to turn off the Satisfaction Survey? I have tried a couple things, but they still keep going to the submitter.
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I tried this... the email with the survey link is still sent to the submitter. - conover125 8 years ago
Answers (2)
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Posted by:
jknox
8 years ago
Comments:
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I tried this. The email with the survey link is still sent to the submitter. - conover125 8 years ago
Posted by:
Hobbsy
8 years ago
There is a bug in the 6.3 version, such that even if you choose to hide the Satisfaction Survey in your Ticket layout, the survey continues to appear. This has been acknowledged as a bug by Support and should be (Better be) fixed in the 6.4 release
