KACE Product Support Question

Turning off Satisfaction Survey

06/30/2015 2780 views
Is there a way to turn off the Satisfaction Survey?  I have tried a couple things, but they still keep going to the submitter.
1 Comment   [ + ] Show comment


  • I tried this... the email with the survey link is still sent to the submitter.

All Answers

  • I tried this. The email with the survey link is still sent to the submitter.
There is a bug in the 6.3 version, such that even if you choose to hide the Satisfaction Survey in your Ticket layout, the survey continues to appear. This has been acknowledged as a bug by Support and should be (Better be) fixed in the 6.4 release
Answered 07/03/2015 by: Hobbsy
Red Belt

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ