Trouble with Trial Kbox & VMware Player

I recently and enthusiastically downloaded the trial Kbox to give it a spin. Unfortunately I am having an issue getting the VKBox to start up. This is where I am at:

Trial Kbox PDF instructions:
"Installing Trial KBOX on VMWare Player
This procedure will take about 20 minutes.
1. Download the OVF .zip file from the http://www.kace.com/trialkbox web page to your VMWare Player
system and extract the files.
2. Launch VMWare Player and select Open.
3. Browse to the folder containing the OVF file and change the file type to
Open Virtual Machine
Format Images.
4. Select the OVF file, and select Open. Once the import is complete, the Trial KBOX boots automatically."

I've done trough step 3, but when I tell VMware Player to open the OVF file in step 3 "nothing happens". A second Vmware Player window opens that looks like it is going to open the virtual machine but it stays displaying the VMWare Player logo indefinitely. I have left it in this state for at least an hour and a half. The machine that I am running this on exceeds the minimum system requirements. I have used VMware Fusion, Server 1.0, 2.0 and VMware Workstation but this is my first time using Player so if this is something simple and not related to the Kbox itself, please help me out and pardon my post. Is my OVF file corrupt or something? If so it seems it would have given an error message...

Help is appreciated. Thank you!

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Answers (4)

Posted by: sidroxthakbox 13 years ago
Yellow Belt

Removing this section from the OVF file allows the import to continue

<Section xsi:type="ovf:ProductSection_Type">
<Info>Describes product information for the appliance</Info>
<Product>KBOX 1000 Trial</Product>
<Vendor>KACE Networks, Inc</Vendor>

I can send you the updated .ovf file if you would like, I am loading up my trial box as I post this.
Posted by: Nomad45 13 years ago
Senior Yellow Belt
Thank you! It is opening the VM now.

Posted by: DougR 13 years ago
Yellow Belt
Having the same problem with kboxtrial_22977.

I'm running Windows 7 Ultimate.

With VMPlayer 2.5.3 build-185404 the Kbox trial hangs on the VMware splash screen after importing the OVF.

Also tried it on Sun VirtualBox v3.0.4 550677 - successfully asks me to accept the license terms when I import the OVF, but when I try to run it, Linux hangs just after "Booting [/boot/kernel/kernel]...
Posted by: tstaub 13 years ago
Second Degree Blue Belt
The KBOX only supports VMware Virtualization. The best free option is the VMware Player.
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