KACE Product Support Question
The VMware Tools update fails to run after rebooting the virtual Kace 1000.
05/01/2015 3412 views
My IT department have asked me to update the Vmtools for my virtual K1000 appliance.
so i executed the upgrade by using the k1000 web appliance in the settings, appliance updates tab. this worked fine
when rebooted the k1000 virtual machine and the IT department says to me that the vmtools on the vitual K1000 is not starting from the vsphere Center.
i have browse on the vmware KB2015685 and i have found this subject:
Vmware tools init script is missing from the /etc/init.d directory on Linux Virtual machines
The /etc/init directory contains the configuration files. The vmware-tools script is in the /etc/init/vmware-tools.conf file. The command overview is in init(8) and the syntax is described in init(5).
but the problem we don't have the root password of the FreeBSD kace operating system.. to restart manually the service tools
is there any work around??
can anybody help me on this matter???