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KACE Product Support Question


'System Hidden' Label Type in Reports - Why?

03/11/2015 1486 views
Hi guys,

Got a weird one - noticing on some of my device reports, for the field Label, it will list the assigned label, but then on some of them, it will also put a label of 'System Hidden'. 

I've scanned all over and tried to figure out where this is coming from - but no avail. That occasional extra label is messing with the grouping on my reports - so I'd love to just remove it, but when I go to edit the device's label, only the existing label shows up - can't see nor delete 'system hidden' from a device (appears to only show up in the reports). 

Any ideas? Anyone else encounter this? 

Thanks!
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When you join to the label table you should exclude hidden labels:
LEFT JOIN LABEL ON (LABEL.ID = MACHINE_LABEL_JT.LABEL_ID  AND LABEL.TYPE <> 'hidden') 

The appliance uses some hidden labels in the background that you can exclude from your reports.
Answered 03/16/2015 by: chucksteel
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