Symantec Ghost V8 - Imaging Dell Laptop failed - Harddrive not Recognized

I have booted a brand new Dell Latitude D800 Laptop using Symantec Ghost V8.0 boot disks to image the hard drive. During the process the image file failed and hence it had not fully imaged the drive.

If I try to reimage the laptop I get the message:-

"The destination disk contains the image file. To continue you may either preserve the image file or delete the image file at the successful completion of the clone. How do you wish to proceed?"

Preserve Delete Cancel

If I press preserve or delete I get the error message:-

"A destination preserve partition must be specified using the -PRESERVEDEST switch if you are preserving files and more than one partition is being cloned." (Usage Error 676)

I have tried booting the laptop using boot disks in order to format the drive, but it is not recognized due to the half complete image.

Does anyone have any idea how I can rectify this problem?

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Answers (2)

Posted by: beengone 16 years ago
Senior Yellow Belt
Dell has a boot disk that wipes a hard drive clean. Maybe called dell wipe? Get your hands on a good bootable disk that will let you format it. I think that should work.

Good luck
Posted by: vipernky 16 years ago
Yellow Belt
If the image did not complete the the partion is not intact. Use fdisk to delete and recreate a partition. Good luck.
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