Systems Management Question

Software inventory in SMS 2003 SP1

02/06/2008 3479 views

Well... I get information about 1000 desktops in my company - I run some hardware inventory report. When I start software inventory report results are amazing. For example I see SMS Advanced Client only on 700 dekstops (I don't use other version). How can I belive in other software reports?
Is there any bug in SP1 version?
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All Answers

Are all of your clients healthy and reporting to the server? Are you using reports that need to be updated/changed/fixed?
Answered 06/20/2008 by: Lucid
Purple Belt

No, it's not a bug. Sounds like you have client software problems. You'll need to verify that the client piece is installed correctly on the computers prior to getting good inventory. Check a client's logs to see why the client piece is failing.

Also...it's very important that you apply the latest service pack for SMS 2003. Support for SP2 will be ending soon and you are only on SP1.
Answered 06/21/2008 by: rodtrent
Orange Belt

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