KACE Product Support Question
Software Distribution: installation and uninstall with K1000
I am looking for some basic information on the distribution part of my KBOX 1000. I have the system running well for the last 3 months, have figured out quite a bit of the system so far. Would like to move on to use the distribution or scripting parts of the K1000 to be able to push some software installations and software un-installs out to my machines. I would like to note that I did get the basic 4hr training with the system, but software distribution was a bit short, so have been able to obtain an additional training session in the future, but I am looking for information before then.
For those that use these functions all the time, my questions are very basic stuff, but I am trying to learn from the ground up. And a lot of things that I have been able to find about don't make sense yet.
Ok, here goes...Please correct me if I am doing something wrong..
Under "Distribution" Managed Installations, Choose action, I need to select "Add new Item"
I need to select my software that I want to install from my software list or upload and associate a new file - is this correct? I will use Adobe as an example..."adberdr1013_en_us.exe":
Under the "Installation Command: do I use "Use Default" or "Configure manually"?
What would I put in the Run Parameters area? Something like msiexec.exe /q or do I leave this part blank?
I know that this is really basic stuff, but I am starting from scratch so to speak, So need a lot of direction. If anyone would be so kind as to point me in the right direction for some answers to the basics, I would greatly appreciate it. I have looked through ITNINJA for information, but most of what I have found I am having a time trying to piece things together as the information posted is by users that are far more advanced with KBOX than I.
Many thanks for any direction and help you are willing to offer me.
Community Chosen Answer
You can select the software from your list (if you do not see it in the list then check the show software without associated files box) and then upload the installer under "upload and associate a new file" If your EXE only requires a list of switches after the main file name then you can just enter the switches in the Run Parameters area. Or you can specify the full command by choosing Configur Manually. For reader 10.1.3 this would be something like "/msi EULA_ACCEPT=YES REMOVE_PREVIOUS=YES /qn" in the run parameters or "Adberdr1013_en_US.exe /msi EULA_ACCEPT=YES REMOVE_PREVIOUS=YES /qn" for the full command line.
If installing an msi you can just use "/i /qn" in the run parameters or again use the full command line such as "msiexec.exe /i YOURMSINAME.msi /qn"
Below are some examples of installs:
Here is an example of script: http://www.itninja.com/blog/view/k1000-computer-asset-history-shows-winamp-removed-from-inventory-and-found-again-multiple-times
Here is an example of a managed install: http://www.itninja.com/blog/view/deploy-a-microsoft-hotfix-using-a-managed-install-in-the-k1000
Here are some videos that show managed installs and scripts:
Americas KKE Series - K1000 Koncepts: Silent Managed Installs & Uninstalls
Americas KKE - Advanced managed installs
K1000: K1000 Koncepts: Basics of K-Scripting
Americas KKE Series - Working with Scripting Logic
Other K1000 and K2000 recordings: http://www.kace.com/support/resources/kb/article/KACE-Kontinuing-Education-K1000-and-K2000-Recordings