KACE Product Support Question
SharePoint Form to Kace Ticket - Giving Email Permissions to Change Fields
05/18/2016 1924 views
I have a form tied to a workflow in sharepoint that sends an email to one of our KACE queues containing some field parameters. The ticket gets created but none of the @command parameters I pass it are set. I get a bounce back to the email that our sharepoint uses that says something along the lines of "Can't change field, not enough permissions". I even went so far as to make a user connected to the email in KACE and give it administrator status and the same still happens. Does anyone know a way to fix this?
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