/build/static/layout/Breadcrumb_cap_w.png

Service Desk

Is there a way that when a user submits a ticket that our techs are informed through e-mail. As an example, we may be having a meeting and not watching the service desk. If someone submits a ticket we all get the e-mail that a ticket has been made. Thank you.

0 Comments   [ + ] Show comments

Answers (1)

Rating comments in this legacy AppDeploy message board thread won't reorder them,
so that the conversation will remain readable.
 
This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ