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07/30/2019 294 views


Output Log

Running as active user: VMG\MWilkins
Creating process returned non-zero: C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\104\ClickShare-Extension-Pack-01.01.01.0004.msi /I ClickShare-Extension-Pack-01.01.01.0004.msi /QN ACCEPT_EULA=YES : (193)
Error Code: 193
Status Code: 0

Activity Log

verify - on_verify_success
verify - on_verify_failure
verify - launch_program
Launching program: 'C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\104\ClickShare-Extension-Pack-01.01.01.0004.msi' '/I ClickShare-Extension-Pack-01.01.01.0004.msi /QN ACCEPT_EULA=YES ' wait='false'

Debug Log

Running kbot: runkbot 104 1564497141
KBotScript::LogScriptInfo - Start
id=104 name=ClickShare Extension Pack Install version=1564497141 type=policy
execute disconnected=false logged_off=false
execute events
KBotScript::LogScriptInfo - Finish
KBotScript::LogScriptInfo - Start
id=104 name=ClickShare Extension Pack Install version=1564497141 type=policy
execute disconnected=false logged_off=false
execute events
KBotScript::LogScriptInfo - Finish
KBotScriptManager::CleanupDependencies - clean up dependencies in kbot directory C:\ProgramData\Quest\KACE\kbots_cache\\packages\kbots\104\
CleanupDependencies: file ClickShare-Extension-Pack-01.01.01.0004.msi is part of the dependency list, keep the file
runkbot    ----- launching [path='C:\ProgramData\Quest\KACE\kbots_cache\packages\kbots\104' program='ClickShare-Extension-Pack-01.01.01.0004.msi' parms='/I ClickShare-Extension-Pack-01.01.01.0004.msi /QN ACCEPT_EULA=YES ' wait='false'] -----


https://www.barco.com/en/support/knowledge-base/kb3933

**When deploying the Extension Pack via SCCM or other, select the option "install as USER", install as SYSTEM is not supported



Have tried this a few different ways but having no luck installing via kace. Any tips would be great, thanks!

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All Answers

1

You need to call msiexec.exe from C:\Windows\System32 then call the msi...


see below.

D5yewvxmJoTiAAAAAElFTkSuQmCC

Answered 07/30/2019 by: Ziggi
Blue Belt

  • This is the right way to call MSI as a script.
    also check wait for completion
    • It looks like that did help but am still having trouble.

      These are the parameters I had: /I $(KACE_DEPENDENCY_DIR)\ClickShare-Extension-Pack-01.01.01.0004.msi /QN ACCEPT_EULA=YES

      When I run it with /QN and ACCEPT_EULA=YES it runs and says it succeeds but it doesn’t install.

      When I run it with just ACCPT_EULA=YES it runs and brings up the wizard but it doesn’t accept it and asks for credentials but installs.
      • add log switch to install and see what error kicks
        /l*v ilog.txt