KACE Product Support Question
RSA not syncing drivers since 7.2.97
This morning we updated our RSA's, but they are not syncing any drivers, the drivers use 0,0GB of storage.
There is one RSA that is syncing drivers and that RSA has the "Drivers from Dell driver feed - All drivers" setting enabled, the others do not.
Assuming this is the cause of the issue, where do I enable this setting for the other RSA's?
Thanks in advance.
Edit: After syncing all the RSA's the Drivers_Postinstall folders are all empty except for the RSA that has the Dell driver feed setting set to All drivers.
Answer Chosen by the Author
make sure you have:
1- at least one Image with the "use driver feed" setting checked being synced.
2- OR , at least one Scripted Installation.
3- Make sure a KBE is being synced.
(you could also download all logs for the RSA, and review the RSA's Update Log, to make sure your 7.2 was truly a success).
A good update log should look like this:
You could also go to the SDA and download all logs, uncompress with 7zip, go to the kbox\remote folder in the kbox logs, and check the sync_output_XX_err.log and sync_error_XX.log , where XX is the RSA ID, to check for some syncing issues with SSH\RSync.