KACE Product Support Question
Resetting Devices Inventory Columns to Default
10/20/2016 1615 views
We have a user who cannot reset their device inventory columns back to default. For some reason when we pull up the "Location" column we get a red error that says "There was an error retrieving the data for this page. Please refresh the page. If the error persists, try resetting the default page layout." Once this occurs, we can't unselect the column and selecting reset to default layout does nothing. We have tried in multiple browsers including IE, Edge, Firefox and Chrome. This appears to be attached to the user profile and not the browser. We have tried to restart our K1000 as well without any success. Anyone have any idea on A. how to reset his column visibility and B. how to resolve this issue with viewing the location data that is tied to the device?