Report tickets 2020


I would like to report my tickets from the service desk of the year 2020 according to the Ticket Owners and the locations of the users (issue of the ticket)

I tried to SQL but i doesn't have the syntaxe (Kace variables) for build the SQL command

And via Report (assistant), i don't understand why my results is null

Excuse me for my english, but i'm a bad student French...

Someone can helps me please?

2 Comments   [ + ] Show comments
  • Do you want a report of all calls logged during 2020 or all calls closed during 2020? - Hobbsy 8 months ago
  • calls logged during 2020 - p.vincenti 7 months ago

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