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reg setting up logmein as remote tool in K1000

I would like to have logmein in Kace as remote tool, by default supports RDP, dameware and bomgar, we are using only logmein as remote tool, so if anyone could share screen shot how  to setup logmein in kace would help , i have attached the screenshot of my settings, but when i click logmein in says action not supportedUjf0Xr.jpeg

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Answers (5)

Answer Summary:
Posted by: jknox 5 years ago
Red Belt
1

Top Answer

That screenshot is really small, so forgive me if I cover info you already know.

Depending on what error you are getting when you try to launch it, you may need to take a look at this article: https://support.software.dell.com/kb/111251

If you are running the hotfix version of 6.3, there is currently a defect with machine actions.  There should be a fix soon.  If you are running that version, please submit a support ticket.

If you are not running that version, figure machine actions work like this:

The machine action launches a program that is installed on the machine you are accessing the K1000 from, using K1000 variables to pass client information to the program.

Basically, figure out how to launch the program from the command line and have it connect to the client and then use KACE variables to substitute for the client info, such as IP, hostname, etc.

Here are some examples: http://www.itninja.com/blog/view/k1000-5-4-machine-actions
Posted by: JordanNolan 5 years ago
9th Degree Black Belt
0

I do not think you can fire up a LMI session to a remote computer using the desktop client versions from 3000 on at least.  I am not sure if you could before either.  There is a way to connect however it is a PIA.

First thing you need is the LMI ID of the computer you are trying to connect to.  You can find this in the registry with a customer inventory rule:

LOGMEINID:
RegistryValueReturn(HKEY_LOCAL_MACHINE\SOFTWARE\LogMeIn\V5\WebSvc, NumHostID, NUMBER)

Once you are able to get the ID you can pass the KACE_CUSTOM_INVENTORY variable you collected as a parameter.  I have not been able to find a command line for the desktop install version of LMI, but I have been able to connect by passing the custom inventory value as a parameter on their website:

https://secure.logmein.com/mycomputers_connect.asp?hostid=KACE_CUSTOM_INVENTORY_LOGMEINID

One drawback to this method is that you have to already be logged into the LMI website for this link to work.  I posted this question on LMI a while back and there still does not seem to be an answer:

http://community.logmein.com/t5/Central/Ignition-command-line-parameters-to-get-to-computers/td-p/112661

 

Posted by: rahimpal 5 years ago
Red Belt
0

Action:Command Line:

Comments:
  • log mein is not working for me under device actions - rahimpal 5 years ago
Posted by: rahimpal 5 years ago
Red Belt
0

Action:Command Line:
Posted by: rahimpal 5 years ago
Red Belt
0
trying to setup runkbot but this also not working 

 
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