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Systems Management Question


Problems with Kace Agent 9.1.204

05/14/2019 1587 views

. Hi, 


I have some devices not checking in kbox. We currently use kbox1100. 

The devices seem to have an active connection, but do not inventory. The following yellow triangle appears on the connection status. 

Does anyone have any information on what this could be?

2 Comments   [ + ] Show comments

Comments

  • Appears to be a heap exhaustion problem. If anyone has some information, please do share.
  • Seems to be a Windows OS issue - but i havent figured anything out yet. Most articles I see this for are 2003 servers!

All Answers

0

This is a "Desktop heap exhaustion" issue on the client side. Agent is unable to launch any new process hence throwing this error. It is just an indicator that Agent is connected but cannot launch new tasks due to Heap Exhaustion issue on the client OS. 

Try rebooting the client and the error should go away.

Answered 05/15/2019 by: AbhayR
Red Belt

 
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