Problem in win 7 with agent installation

Provisioning Results IP Address: MAC Address:(unknown) Host Name (from DNS): Suspected OS (from scan):unknown Action:unknown Provisioning Status:failed KBOX Agent Installed:No Error Category:NETWORK related failure.
Error: TCP ports not accessible

Possibly there is no machine at this IP address. Another possibility is that there is a router or firewall blocking the required ports. If Windows Firewall is turned ON, "File and Print Sharing" must be enabled in the Exceptions list of the Firewall Configuration. [/align] Record Last Modified:
Record Created:
Provisioning Log
[hr] [10/06/10 05:10:10 AM] Begin provisioning...
[10/06/10 05:10:10 AM] Executing Windows platform provisioning.
[10/06/10 05:10:10 AM] Probing tcp ports for accessibility.
[10/06/10 05:10:12 AM] Port 139 [netbios-ssn] not accessible.
[10/06/10 05:10:14 AM] Port 445 [microsoft-ds] not accessible.


[10/06/10 05:10:14 AM] End provisioning run.

I dont know hwy this come again ????

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Answers (1)

Posted by: cblake 12 years ago
Red Belt
With no further explanation of this post I'd have to conclude that either File & Print sharing IS NOT enabled, Simple file sharing IS enabled, or a firewall does not have exceptions for this service. If this is a Win Vista or 7 machine you may also need to disable UAC. If provisioning does not work in your environment for some reason- the admin guide has several other options such as group policy, PSEXEC, Login Script, etc.
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