KACE Product Support Question
Patches for software that's not installed show as missing
12/18/2014 2065 views
I'm not sure if this is a "just the way it is" kind of thing or something I don't have set up correctly. I'm guessing the latter ;)
Overall, patch deployment seems to be very effective with the K1000. When I check for updates on machines using the native Windows Update I'm pleased to see that Windows does not need any patches.
What I'm confused about is what is shown as "missing" in my K1000. If I drill into a machine inventory and go to Patching Detect/Deploy Status and view all missing patches, it shows numerous patches detected as missing. Most of them are for things that are not installed on the machine. For instance, Flash and Reader show up as missing on my servers even though its not installed. I was under the impression (please correct if I'm wrong) that the Detect jobs only detect for things that are currently installed?
Anyways, I'd like to not see all these "missing" patches because, as I've explained, they aren't missing.
Thanks for any guidance you can provide!