hello all-

i have been trying to push office 2010 this week and i am having some issues. on monday office install fine at my main location and i try to do a push last night to 20 computers at different location only 3 computers received the install. i am not having network issues. what could be the problem?


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Community Chosen Answer



If you are pushing it over a small pipe like a T1, it's going to saturate your connection and cause this problem. 

Given the install is like 600Mb plus and it would have to download to each individual system, that would happen very easily.

I'd suggest using a replication share, otherwise it's going to take a fairly long time to push to 20 systems. 

Short of that, enable debug and push again to one of the systems that failed.  If it fails again, get the logs (kdeploy especially) and let us know what the error is.

Answered 08/09/2012 by: jknox
Red Belt

  • make sense i am trying to push this install over a T1 i will try to use the replication share tonight
    • Did the replication share make a difference?
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At the bottom of your managed install click "show all". This will list if it even attempted to install.

Are you using a replication share for this different location?

Are you giving the users the option to snooze?

Answered 08/09/2012 by: dugullett
Red Belt

  • i am pushing it at night i dont have a replication share for the different location
  • if i change the deploy order to a 2 would that make any difference
    • Not likely. Did the "show all" show that it attempted?
  • yep 2 attempted when i got in this morning i had to stop it cant push it during the day
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Which deployement tool you are making use of?

Have you checked the log file ?


Answered 08/11/2012 by: sumitsingh1984
Second Degree Green Belt

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Are you trying to install Office 2010 on Windows XP machines? If so, Is Windows XP SP3 installed on those machine?

Answered 08/09/2012 by: jagadeish
Red Belt

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