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KACE Product Support Question


Not able to run Kapture State Utility on few machines

08/17/2015 1348 views
I cannot run Kapture State Utility on a Windows 7 Ent PC. I tried running it on a few Win 7 Ent PCs but it wont run.

Any tips ??
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Did you get any error messages?  Did you run it as an administrator?  Any further details?
Answered 08/19/2015 by: jknox
Red Belt

0
I called KACE support and they found that Anti Virus was blocking KaptureState. After disabling AV, and running as Admiistrator, kapturestate ran successfully.

Thanks.
Answered 08/19/2015 by: endlessknot
Senior Yellow Belt

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