New to KACE, need help with uninstalling .msi

Can someone please help me?  I am totally new to KACE and I am having a hard time with installing and uninstalling.  When do I use Managed File Distribution, File Synchronization or Scripting.

I am looking at uninstalling GoToAssist  I have the .msi file  MsiExec.exe /X{1F1D983E-4A44-6C9B-3F8A-C7F0304B96E8} .  What do I use and how do I do it?

Thanks so much for any help.    

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Answers (3)

Answer Summary:
Posted by: Nico_K 1 year ago
Red Belt

the easiest way to uninstall a software is: 
Go to Scripting | Configuration Policies | Uninstaller and follow the wizard.
The result can be added to a label of machines to uninstall the software.

If you have hard times to learn the KACE you should use the official implementation course for free here:
https://support.quest.com/kace-asset-management-appliance/training (the 11 KACE SMA Implementation courses)

Also you should regulary review the new KKE videos here: https://support.quest.com/kace-systems-management-appliance/training/154/kace%20kontinuing%20education

Posted by: Lizziemick123 1 year ago
White Belt

Thank you so much Nico_K .  This will be extremely helpful!

Posted by: TimHR 1 year ago
Second Degree Blue Belt

One way that is pretty easy to do is just run it as a batch file.


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