/bundles/itninjaweb/img/Breadcrumb_cap_w.png
Does anyone know how to get write/delete access to the MySQL server on a K1000.  We have way too many devices to delete to use the basic report / delete commands.

Quests policy is not to give out the root password, which I understand, however we should be able to create our own user that can have delete access to the database.
2 Comments   [ - ] Hide Comments

Comments

  • with custom ticket rules you have full access to the database.
    Since this is a potential opportunity to destroy the database you should handle this with care (the same case why no backend access is given)
    • I understand to "potential opportunity", however we own the appliance. I have full admin access on the appliance and can delete things through the reports. This is slow and clunky, especially when you have 20K plus devices...
  • You should explore MIA feature which can auto delete devices if they are no longer checkin in.
Please log in to comment

There are no answers at this time
Answer this question or Comment on this question for clarity

Answers