KACE Product Support Question

Moving K1000 to new Domain, HelpDesk User Issues?

08/21/2015 1150 views

We are moving our K1000 which we pretty much at this point only use for the Helpdesk function.  We have an old Windows 2003 domain we are getting away from and moving to a 2012 domain with Windows 7 computers.

We are worried about moving the LDAP syncing between the domains currently and how this will affect our current tickets as well as the user accounts.  It seems the LDAP servers go from top down which I can assume means the top is primary?  

What will happen to our existing helpdesk tickets?  What will happen to the users currently and will there be duplicates?
0 Comments   [ + ] Show comments


Be the first to answer this question

Don't be a Stranger!

Sign up today to participate, stay informed, earn points and establish a reputation for yourself!

Sign up! or login


This website uses cookies. By continuing to use this site and/or clicking the "Accept" button you are providing consent Quest Software and its affiliates do NOT sell the Personal Data you provide to us either when you register on our websites or when you do business with us. For more information about our Privacy Policy and our data protection efforts, please visit GDPR-HQ