KACE Product Support Question
Mails to Service Desk which contain @ cause errormails
06/28/2017 346 views
We have the problem that if users open a ticket by e-mail and include an @ (for example, @Ralf: ), they receive an error message.
I know with a @ we can Change fields of a ticket, but how we can change that instead of @ the fields are only edited with @@@.
Alternatively, how we can disable the function?