Linux Servers Not Synching
I have about 20 Linux servers in my environment, all of which are running the KACE agent. In the web GUI, the agent icon shows as connected, but something is causing these machines to stop sending their inventory to my K1000 (the "Last Sync" column will show hours or days).
Is there something that I can check, either on the server or in my GUI, to see why this happening?
What happens if you force a check in?
- RHEL/Suse: su root -c "/opt/dell/kace/bin runkbot 2 0"
- Ubuntu: sudo /opt/dell/kace/bin runkbot 2 0
Is the KACE agent running? Run this in terminal: ps aux | grep AMPAgent
It should return two lines if it's running, one will say "daemon".
If you are still having problems, enable debug and open a support ticket: http://www.kace.com/support/resources/kb/article/how-to-enable-debug-logs-on-the-kace-k1000-client-kbox-client-deployment