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KACE Product Support Question


KBSERVICE.SHUTDOWN file on C:\

11/19/2015 5052 views
Does anybody know what this File is exactly doing?
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tl;dr It's not doing anything, just informational.

The KACE agent likes to leave details about itself in empty files with descriptive titles. I.E.If I go to the ProgramData/Dell/KACE folder on my managed win7 machine I see "AMP_CONNECTED", "AMP_SERVICE_STARTED" and "KONEA_STARTED", and all these let me know that the agent successfully finished that task. I have found them very helpful for troubleshooting. There is no harm in deleting these files: they are strictly informational.
Answered 11/19/2015 by: JasonEgg
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