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KACE Product Support Question


KACE USMT not scanning, network password error (86)

09/27/2011 6949 views

Having issues with KACE USMT not pulling from source machine.
I am trying to scan a user state off a source machine sitting next to me and I get this error when I enter the information

Status: Failed
Host 192.168.1.142 - System error 86 has occurred.(The specified network password is not correct.)

I enter the IP address of the machine
Add the domain / tried without too
Domain admin for user name
Domain password



Hit next and I get the above error.
I have tried local user names and passwords, domain, no domain, made sure the security settings were set on the source machine, and still I get nothing. Any ideas on what I need to have set on the source machine I am trying to pull from.

On a side note I can push a Windows 7 image to a machine with XP/Vista and KACE will pull all user states from the old machine and transfer them to the new image just fine, so I know KACE can do it. I just have no idea why I can't do a single USMT scan.

Thanks, Jeff

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Anyone ever figure this out?

Answered 07/17/2012 by: jjw23
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