Systems Management Question

KACE USer downloads help

04/07/2017 2053 views

How does KACE user downloads work, can end user(non-admins)   install softwares using  Install option below?

  • Download
    Cataloged Software Software
  • file_tiny.gif ampagent-5.4.10622-x86.msi
  • Install
  • Script
Product Key:
Unit Cost:
Installation Instructions:
1 Comment   [ + ] Show comment


  • thanks Hobbsy,Just re confirmation, so If I have set scripts using admin credentials, end users can install the softwares by click the RUN button?

Community Chosen Answer

Yes you are correct and the very fact that the user selects the script from the enduser console should enable the script to run
Answered 04/07/2017 by: Hobbsy
Red Belt

  • when i set it up using Scripts option in User downloads, i dont see run button displayed except for Managed install

All Answers

Yes because the script or MI is configured using the Agent credentials which should be admin level.

Check the script does not change that i.e. run as logged in user
Answered 04/07/2017 by: Hobbsy
Red Belt

  • just confirmation again, end users can install the software by them self by clicking the RUN button if the MI/Scripts are configured with admin credentials?
  • how does User download--> scripts work, i dont see any run button once i set Configure to Script

Which options (Last User, Machine in Assets and Devices tab) need to be linked for user downloads to work? Do I have to change these rules?In my case, we have a large machine park, almost 7000 computers, so we need to use this User Downloads option so that the end user can request these programs.
Answered 05/23/2017 by: lpansarini
Senior Yellow Belt

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