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KACE Product Support Question


KACE client successfully installs only about 88% of the time

11/25/2016 713 views
We have started deploying Windows 10 1511.

Here is how we deploy Windows and KACE: we set Windows to automatically login to the built-in Administrator account and run a script after we deploy the image to a new machine.  Within the script, we have KACE silently install.  At the end of the script, we reboot the machine and it's ready for the user to use.

We have deployed about 40 Windows 10 computers so far and thought KACE installation was successful 100% of the time.  However, of the 40, we found 5 that apparently don't have the agent.

With Windows 7, to our knowledge, the KACE agent never failed to install during deployment.

Any ideas?  It's hard to troubleshoot because it's not consistent enough, and we don't know when it fails until we go back and look in the KACE console later and see that the computer is not connecting to the KACE server.
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I ran into problems installing some post tasks as well as the client with win10.  When it first comes up it is doing some of it's own background installs of drivers and such and will cause other MSI installs to fail since the msi engine is in use.  I have stared adding the ksleep.exe call to pause the post tasks long enough for win 10 to complete it own background tasks
Answered 11/28/2016 by: SMal.tmcc
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