KACE Product Support Question

KACE Service Desk: add hyperlinks to comments

03/06/2018 1110 views
We're dealing with the following problem:

One of our project manager would like to add hyperlinks in the comment field, like "see document example.xlsx" as a link to a network share.
I couldn't figure out how to do this so far.
Adding <a href="xxx"> to the comment didn't work and using a custom field with the link type isn't an option.

Is there a way to do this without the custom field in 7.2.101?

Best regards
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Answer Chosen by the Author

AFAIK this is not possible. Here is a uservoice entry for that feature.
Answered 03/08/2018 by: JasonEgg
Red Belt

  • Thank you for the link. Let's hope this is going somewhere.

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