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Kace is so slow deploying an image on NVMe machine

I have an image(captured from a Dell 7050 - SSD -win10 x64 -UEFI) that works fine on Dell SSD machines, but we got a new Dell Precision 3460 desktop (NVMe) and when I try to deploy the image, it would take more than 6 hours.

It stuck on the "Apply Image" step. The bios setting is set on AHCI, and secure boot is off.  if I go to kaceIP\petemp, I see  "Deploy Image Retry Error: C [err = 59]"

2022-05-03 18:01:27-0800 [info] Klonewin - Start [Build: Sep 21 2021 15:38:27]

2022-05-03 18:01:27-0800 [info] ...Capture: False

2022-05-03 18:01:27-0800 [info] ...Deploy: True

2022-05-03 18:01:27-0800 [info] ...Direct to/from server: True

2022-05-03 18:01:27-0800 [info] ...ImageName: 146

2022-05-03 18:01:27-0800 [info] ...ImageType: wim

2022-05-03 18:01:27-0800 [info] ...LocalDir: Y:\hta\amd64\PLACEHOLDER

2022-05-03 18:01:27-0800 [info] ...TempDir: 

2022-05-03 18:01:36-0800 [info] Deploy Image - Start

2022-05-03 18:01:36-0800 [info] ...Creating temp dir: [C:\K2_2022-05-03_18-01-36]

2022-05-03 18:01:36-0800 [info] ...Deploy Directory: C:\

2022-05-03 18:01:36-0800 [info] ...Image File: Y:\wim\146\C_C.wim

2022-05-03 18:01:36-0800 [info] ...Image Dir: Y:\wim\146\

2022-05-03 18:01:36-0800 [info] ...Temp Directory: C:\K2_2022-05-03_18-01-36

2022-05-03 18:01:42-0800 [info] ...Deploying...

2022-05-03 19:00:07-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 19:01:20-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 19:09:16-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 19:58:18-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 20:17:07-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 20:37:08-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 22:08:07-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 22:21:04-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-03 22:31:46-0800 [error] Deploy Image Retry Error: C [err = 59]

2022-05-04 01:19:03-0800 [info] ...Deploy complete!

What is causing the error on it? 

Any help would be appreciated :)


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Answers (1)

Posted by: Channeler 2 weeks ago
Red Belt
0

Those are errors printed by Klonewin.exe, and are 100% generated by Windows PE itself.

See:
https://docs.microsoft.com/en-us/windows/win32/debug/system-error-codes--0-499-?redirectedfrom=MSDN

ERROR_UNEXP_NET_ERR
59 (0x3B)
An unexpected network error occurred.

It's not the disk, it's probably whatever is in between the Motherboard and the Network cable. Maybe a LOM, USB2Eth dongle or docking station?

If you are using a USB-C 2 Eth , Could you try one of your USB-A to Eth dongles?


Comments:
  • Thank you so much Channeler for your answer, I really appreciate your time :)
    I'm using the PC's nic card for it - Is there any way to make it work with it? - Atousa 2 weeks ago
  • I'm trying with USB-C 2 Eth now, it was failed on my first attempt with this error:
    Create UEFI Partitions 2147755356
    But after a reboot and doing it again, it's working fine and fast. thank you so much for pointing out the network issue.
    I was wondering is there any way we can force it to work with the buildit Nic? it wouldn't make sense to plug in the network cable through a USB-C adaptor everything we want to run the image.
    Also, do you know by any chance why this error happened on my first attempt? I didn't change anything and just did a reboot for it to work again ( couldn't find a reason on internet for that as well)

    Thank you again for your help :) I really appreciate it. - Atousa 2 weeks ago
    • I would make sure the KBE, has the existing\newest network, chipset and Storage drivers for that particular model.
      Probably not if it's a new one, you will need a new KBE with the updated WinPE drivers from DELL, support can help you with that. - Channeler 2 weeks ago

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