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KACE Product Support Question


KACE GO Fields

04/24/2017 692 views
Any other users utilizing the KACE GO app for HelpDesk management on the 'GO'? I like the idea of the app and there have definitely been improvements with the newest version but I still see some issues.

    - Fields are not searchable! This is crazy and hopefully either I am missing something or hopefully it will be updated soon.
    - Select One fields are not alphabetically organized. Is this something I can fix?

If anyone has any experience using the app or tips for optimizations please chime in and let me know!

Thanks,
DirtySoc

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the search function is something which would be great, so go to kace.uservoice.com and suggest this.
the Select fields are organized as you entered the values in the Web frontend. Sort them there alphabetically and it will be done. Regulary you want to have this organized after priority so an automatic sort does not make sense here in first place. As an option this would be a good idea. uservoice again ;)
Answered 04/24/2017 by: Nico_K
Red Belt

  • Thanks for the suggestions!

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