KACE 1000 and Cancelled Status
We are using KACE 1000 and the ticket status "cancelled" does not show as being closed. Why it that?
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Posted by: StockTrader 5 years ago
you'd ask the question to the KACE administrator that created the queue.
There are only three real status in KACE for the ticket:
All the other status are ''descriptive'' and other can be added as well but they need to me mapped with one of the three real status.
Marco - StockTrader
How to map ticket status:
Posted by: rnoguera 5 years ago