KACE Product Support Question

K2000 Upgrade to 3.7 Did not work

01/27/2015 2080 views
I manually downloaded k2000_remote_upgrade_3.7.109657.kbin and did a manual upgrade and reboot but afterwards the version still states: 3.6.98680 and does not look like anything changed. Has anyone else ran into this?


Answer Summary:
You downloaded the RSA (remote) upgrade file. You need the server upgrade file.
2 Comments   [ + ] Show comments


  • Where can I find the server upgrade file as I am having the same issue -- thanks!
  • Download the Patch called k2000_upgrade_3.7.110284.kbin from:


All Answers

You downloaded the RSA (remote) upgrade file.  You need the server upgrade file.

Answered 01/28/2015 by: cserrins
Red Belt

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