KACE Product Support Question

K2000 unsigned drivers and Screen Resolution

04/07/2015 1457 views

First of all thanks for the assistance with my last problem with using K2000. This time my problems concern setting the screen resolution and unsigned drivers.


Unsigned Drivers: When I try to run a scripted install, it gets stuck and a blue screen advising I repair the computer appears. The error message reads as:

Your PC needs to be repaired

The Operating System couldn’t be loaded because the Digital signature of a file couldn’t be verified.

File: \windows\System32\Drivers\ahcix64.sys

Error Code: 0xc0000428


I believe I have followed the instructions contained within both https://support.software.dell.com/kb/111719 and


Any thoughts or suggestions would be appreciated.


Screen resolution: I followed the instructions within http://www.itninja.com/blog/view/post-install-task-to-change-screen-resolution

It still asks me for the resolution. It does not give me the option to use the native resolution of 1600x900. No matter which option is on the list it always loads up as 1024x768. Not sure why this keeps happening.

Again any hints or suggestions would be appreciated.





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