KACE Product Support Question
K2000 image freezing at 'Getting devices ready'
08/19/2014 2496 views
This has happened on several machines since upgrading to K2000 v3.6. Our devices show to be at the step 'set engine key run' but the system has rebooted and Windows is trying to setup the devices via the drivers. It gets stuck at a random percentage and doesn't carry on, if we reboot, there is an error that says to re-image the system.
But if we run the exact same image again it normally images just fine - but with one system in particular it took 4 tries for the image to successfully complete. Today there is a system that we have tried 4 times and still no go this one gets stuck at 72% every time and is not completing to boot Windows. It is a Dell Latitude E6430U.