Software Deployment Question
K2000 Agent Installer: Won't define host
05/01/2015 2830 views
We upgraded our K1100 to 6.3, and so now I'm attempting to upgrade the agent installer on our K2000 (still at 3.5, for now) to an updated version of the Agent software. I've tried several different commands, but none seem to work.
On trying to deploy the 6.2 agent, my command was:
msiexec /i ampagent-6.2.1025-x86.msi HOST=123.456.789.1 /qb
The agent installs, but there's no amp.conf in programdata\dell\kace, so the Agent doesn't know what to contact. The irritating thing is that when I run this command manually at the command line on the target system, it installs and correctly creates/configures amp.conf and checks in. I've tried several variations of this command, swapped agent versions, etc but none seem to work.
Anyone have any idea what I'm doing wrong here? Maybe another set of eyes can help.
Community Chosen Answer
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We've had the same problem. We used a task with the line: msiexec /i /qb ampagent-6.4.180-x86_k1000.xxxx.com.msi. The agent installs but sets the host address=kbox. Obviously these clients never connect.
Installs using this task used to work but it stopped recently. As a workaround we've altered it to use the no UI switch instead of the basic UI. This seems to work every time. Not sure why? Installing manually using the normal UI also works.
This works: msiexec /i /qn ampagent-6.4.180-x86_k1000.xxxx.com.msi
Answered 02/11/2016 by: Goggeh