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04/09/2012 4467 views

The sync progress for one of my extenders has been stuck in "Building File List" for the last 6 or so hours. I aborted they sync and tried again. It got to the same point and seems to be stuck again. What could be causing this? Has anybody seen this before?

Update:
Rebooted both the Extender and the K2. Started sync again and it is showing the same status. 

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I would call in to support to get a tether, this is something we can fix on the backend.

Answered 04/20/2012 by: cserrins
Red Belt