Hi Team,

I have recently setup a bunch of applications via KACE for deployment via Managed Installations.
When I bring up my software inventory I can see double ups of the software installed, for instance:

I have uploaded Microsoft Office 2007 Professional Plus as "MS Office 2007 Pro" but I can also see on our software list (much further down) an application called "Microsoft Office Professional Plus 2007".

When I browse to the Add/Remove Programs on a PC with this installed I can see both "MS Office 2007 Pro" and "Microsoft Office Professional Plus 2007" installed.

I tried to get rid of the MS Office 2007 Pro and tried registering the installation files to this "Microsoft Office Professional Plus 2007" but the only issue is this application (I'm assuming was picked up by KACE as KACE scanned a PC with it installed already) cannot have a custom inventory rule assigned so I cannot prevent it from re-deploying.

Anyone else had this issue?

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  • When you setup the managed install did you add the files to the entry that KACE found on a machine with Office 2007 installed or did you create a custom inventory rule? For titles that appear normally in the software inventory it is best practice to use that title and not create a custom inventory rule.
  • Hi Chuck,

    Thanks for that but we need the custom inventory rule to stop the application re-deploying to target machines once already installed.

    Or is there another way around this?
    • It shouldn't redeploy because KACE will see that it is installed. As long as the managed install is tied to the software inventory title.
      • Thank you, Chuck. I will give that a go.
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Answer this question or Comment on this question for clarity



Chuck's suggestion works wonders.

Answered 11/28/2013 by: cdalley
Seventh Degree Black Belt

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