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K1000 services desk categories

I'm in the process of setting up or Service Desk in Kace.

I was hoping to be able to filter out some fields for categories based on the label of the user.
For example allowing HR staff to submit new employee requests.

I want to avoid multiple queues...




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Answers (1)

Posted by: chucksteel 3 years ago
Red Belt
3
The appliance doesn't support dynamic fields like that. 

Comments:
  • uservoice request: https://kace.uservoice.com/forums/82699-k1000/suggestions/3067102-service-desk-dynamic-fields - JasonEgg 3 years ago
 
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