K1000 service desk custom field
I want to create a custom field with in the ticket form that will have a label like "Ticket Type" with single select drop down menu that will have: Incident and Request. So the support team can select the ticket type. I would appreciate your help. I know how to create the custom field, however I am not sure how to add the two items (Incident and Request) to the field.
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Thank you Druis. I'll try that. - aoh 6 years ago
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Posted by:
Druis
6 years ago