KACE Product Support Question

K1000 Metering Report

04/29/2015 2381 views
I originally setup metering for one small app, and have recently disabled metering for it. I have since setup metering for another app that will not pull any reporting info. The app is showing metering usage (screenshot below), but I cannot run any reports for it. I've tried running both the reports from using the GUI, and running some reports using John's Link . For testing I enabled metering for another app, and that one showed after some time. I thought I'd post here before contacting support.

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  • Is metering turned on for at least one hardware label?
    • Yes. I do have metering setup, and is working for other apps. It's just this one app that's not reporting. It is showing in the GUI though. I've since rebooted the K1, and disabled metering. I'm going to re-enable here in a couple of days.

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